NCDOT Safety Patrol

The NCDOT State Farm® Safety Patrol is a free service that provides roadway assistance to stranded motorists, regardless of their insurance provider. The Safety Patrol also clears roadways and provides temporary traffic control to help keep major roadways safe and traffic flowing smoothly.

Services include changing flat tires, providing gasoline or diesel, and jump-starting batteries. In 2014, more than 70 patrol trucks helped some 100,000 motorists across the state.

Drivers who need help in an area covered by the NCDOT State Farm® Safety Patrol can dial *HP from their mobile phone for assistance.

NCDOT State Farm® Safety Patrol trucks are equipped with specialized tools, including:

  • Traffic control devices (lighted arrow boards, warning lights, traffic cones and air horns) to warn motorists of impending hazards.

  • Fuel, water, air pumps, jumper cables, vehicle jacks and other tools to quickly aid stranded drivers.

  • Specially designed push bumpers and winches to help clear travel lanes of disabled vehicles and debris.

 

Safety Patrol vehicles are red and orange and have both NCDOT and State Farm® logos on them as well as highly reflective safety markings to make them more visible to motorists, especially at night.

State Farm® became the sponsor of the N.C. Department of Transportation's Incident Management Assistance Patrol program, or IMAP, in May 2015. The sponsorship creates a long-term, supplemental funding source. NCDOT continues to oversee all IMAP operations.

The NCDOT State Farm® Safety Patrol covers certain highway routes during peak travel hours in Raleigh, Durham, Greensboro, Winston-Salem, Fayetteville, Wilmington, Charlotte, Asheville, Haywood County map.