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and their more than 212,000 Nextdoor Neighbors
"BRINGING THE BEST OF THE TRIANGLE TO YOUR NEXTDOOR".
Jessica Phillips
Nov 2024
WHAT IS “GO WAKE FOREST”?
Go Wake Forest is an on-demand microtransit service provided to all residents and visitors within the Wake Forest town limits and a portion of Wakefield.
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It will replace the fixed route bus system (Wake Forest Loop) on October 1, 2024. It will initially operate as a pilot program, allowing the Town to resolve any service issues reported by riders.
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Go Wake Forest is a partnership between the Town of Wake Forest and Via, a leader in microtransit service.
Microtransit is a ridesharing transit service that operates similarly to Uber and Lyft, connecting riders directly to destinations from their doorstep.
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The ridesharing transit service will operate similarly to Uber and Lyft, connecting riders directly from their doorstep to anywhere in Wake Forest’s jurisdiction and Raleigh’s Wakefield neighborhood.
Riders will be able to schedule rides through the official Go Wake Forest smartphone app available for download below or by calling 984-342-2319.
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Riders can schedule trips through the official Go Wake Forest smartphone app, and by calling a hotline number which coincided with the app release.
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Additional details, including operating schedules and a list of Frequently Asked Questions, are posted at https://www.wakeforestnc.gov/transportation/go-wake-forest
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During the pilot phase of the new microtransit service, Town officials will work to resolve any issues through rigorous testing and rider feedback. To offset any potential inconveniences, Wake Forest will offer the service to riders at no cost.
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In addition, the Town will provide an online feedback form, which will allow users to offer valuable input on how the new service can be improved.
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“Our ultimate goal is to provide safe, reliable, and affordable transit to our residents, and rider input is essential for this to occur,” said Long Range Planning Manager Brad West.
Go here to see where this if your address is located within the Go Wake Forest Service Zone
The current Wake Forest Loop (WFL) Bus Service, operated by GoRaleigh, will be suspended during the new microtransit pilot program.
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A service suspension notice is being coordinated with GoRaleigh to include posted notices at Wake Forest Loop (WFL A & B) bus stops encouraging riders to utilize the new microtransit service.
Service for the WRX Express route from Downtown Wake Forest to Triangle Town Center and Downtown Raleigh bus terminal will continue to operate with current service hours.
"Close To Home" is a series of articles featuring content specific to the communities that we serve.
This article is brought to you by Jessica Phillips, our Wake Forest Community Volunteer.
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